Help buyers choose. Turn interest into an enquiry.
Answer product questions from your company knowledge and help compare options. When a visitor wants to hear more, your agent captures the enquiry right in the conversation.
From conversation to contact
A helpful answer opens the next step.
The visitor explains their need
The visitor asks about a product, service or suitable option. Your agent helps using your knowledge base and the instructions you provide.
The visitor gets value first
The agent answers product questions from your knowledge base and compares options. You set the guidance for when it offers to take contact details.
The visitor makes the choice
The visitor fills in their contact details in the conversation. If you require consent, it is requested before those details are saved.
The contact is stored
The enquiry is saved, and your team is notified according to its notification settings. You choose the confirmation message shown to the visitor.
Page-specific knowledge · beta
Optional page context can prioritize information from the open page when that page is ready in the knowledge base. Otherwise, the agent uses ordinary knowledge retrieval.
Lead capture
A clear contact request. With the visitor’s own choices.
You can ask for contact consent and marketing permission separately. Visitors can see what they are agreeing to.
Confirmation to the visitor
Thank you for your enquiry. Our team will get back to you.
You write the confirmation message.
- Contact details
- The fields you chose to collect: a name, an email address or a phone number, for example.
- Consent and time
- Consent and its timestamp are saved with the contact and included in contact exports.
- Legal basis
- The basis for processing is saved with the contact according to your lead capture settings.
Your team decides how to follow up. You can connect lead capture to your own workflow using webhooks or the API.
Where contact details are held, and on what terms, is documented in one place. Read how data is handled
Frequently asked questions
Clear answers.
When does the agent ask for contact details?
Describe when to offer contact in the lead capture settings. The agent uses the conversation to decide when that situation applies.
Can marketing permission be requested separately?
Yes. You can enable a separate, optional marketing opt-in. That choice is saved with the contact, separately from contact consent.
Does Aihio score leads automatically?
No. Aihio captures contact details; your team or a separately configured workflow handles qualification and follow-up.
Can leads be sent to another system?
Yes. You can send leads to your systems through webhooks or the API. The connection and follow-up actions in the receiving system are configured separately.