# Manage your subscription

URL: https://aihio.ai/en/help/billing/manage-subscription\
Description: Review workspace billing, make a change and verify its status.

Check the subscription and usage before changing plans. Select the correct workspace first: billing and limits apply to that workspace, not to every workspace associated with your account together.

You need a role with billing-management permissions. If you cannot open the billing portal or change the subscription, ask the workspace administrator for help.

## What you can do

| Billing tab      | Task                                                               |
| ---------------- | ------------------------------------------------------------------ |
| **Subscription** | Review the current subscription, usage indicators and cancellation |
| **Plans**        | Compare available plans and billing periods                        |
| **Invoices**     | Open the billing portal and review invoice history                 |

Current prices, plans and limits are available on [pricing](/en/pricing) and in the selected workspace's billing view. Check your own contract for individually agreed terms.

## Change the subscription

1. Review current usage on the **Subscription** tab.
2. Open **Plans** and compare the required plan and billing period.
3. Review the payment or change summary before confirming.
4. Return to billing and verify that the subscription and limits have updated.

Returning from the payment provider does not by itself confirm payment. If the updated details are not visible yet, wait briefly and refresh. Do not repeat the purchase without checking the status of the first payment.

## Payment details and invoices

Open the billing portal from **Invoices**. Manage the payment details available there and download the invoices you need. If the portal does not open, check the error message and your permissions before trying again.

## Cancel the subscription

Review the effect and effective date of cancellation on **Subscription** before confirming. Afterwards, verify that the expected cancellation state appears. Individually agreed terms may differ from a self-service subscription.

If billing remains unclear, [contact us](/en/contact#contact-form). Include the workspace, time of the event and visible error message. Do not send payment-card numbers or security codes.
## Next steps

- [Understand usage and limits](/en/help/billing/usage) — Check message credits and knowledge usage, and identify which limit has been reached.