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A self-service platform built in Finland for businesses

An AI agent that answers from your company knowledge

Serve customers even when your team is unavailable. Connect your website and files, test answers, and publish a chat widget without code.

Start for free See how Aihio works

Hi! 👋 I'm Aihio's AI agent. How can I help? How does Aihio process personal data? Aihio processes personal data according to its privacy notice and data processing agreement. Source: Privacy and security

Start self-service
No sales call or credit card required.
A guided path to launch
Dashboard, guides, and support in one place.
Stay in control
Test answers before launch and improve them from conversations.

Why Aihio

From answers to action. Grounded in your knowledge and under your control.

Aihio connects your knowledge base with the conversation at hand, moves the customer forward when needed, and helps you improve answers under your control.

  • Answers from your company knowledge

    Uses your web pages and files as the basis for each answer and shows the source.

  • Understands the situation

    Takes the open page and earlier conversation into account, so the customer does not have to start over.

  • Moves the conversation forward

    Collects the details needed, presents the right action, or hands the conversation to a specialist.

  • Improves under your control

    Shows knowledge gaps so you can correct the answer and update the knowledge base from conversations.

The agent lifecycle

Train, customise, test, and publish. Improve from conversations.

Connect your knowledge, review answers, and publish the chat widget. As conversations accumulate, identify knowledge gaps and update answers in the same dashboard.

Knowledge base Processing content Agent ready to answer
Website address aihio.ai/en/help
  1. Find pages
  2. Structure content
  3. Identify connections
  4. Update agent
3 pages ready for the agent
Drop files here PDF, DOCX, and TXT files
Product-guide.pdf Ready to process

Add ready-made answers to frequently asked questions.

Question How do I get started?
Answer

Create an agent and add the widget to your website by following the instructions.

Customiser Saved
Profile image Aihio logo Change
Primary colour
Corner shape
Welcome message Hi! How can I help?
How do I add the agent to my website?
Preview
Aihio customer agent Preview Test mode
Knowledge base 3 pages ready for the agent

Hi! How can I help?

Test question

How do I add the chat widget to my website?

Searching your knowledge base
Forming an answer

The Publish page provides a ready-made embed code. Copy it into your website’s HTML.

Source used for this answer Publish to your website

Copy the ready-made embed code from Publish and add it to your website HTML.

Publish Draft Draft Published
Choose a publishing channel For your website or your own systems
1 Choose a channel 2 Connect 3 Verify connection

Copy the embed code and add it to your website HTML.

Embed code Copy
Website preview
Connection ready
Customer question

Can I collect my order from a store?

There is not enough information in the knowledge base to answer this question.
Low confidence

Add an answer to the knowledge base

Knowledge gap detected
Saved to knowledge base The agent can use this information in future conversations.

What the agent does

One agent. From answers to the next step.

The agent answers from the open page and knowledge base, collects contact details, hands the conversation to a specialist, and guides the customer to the next step.

Answers from the page

Answers from the open page and knowledge base

The agent recognizes the open page and combines it with the knowledge base before answering.

Answers from the page: Is this light suitable for year-round outdoor use?

Aihio agent: Yes. It is built to withstand rain and frost. Exact dimensions and materials are on this product page.

Privacy and the EU

Your customer asks. The answer is generated in the EU.

The question, knowledge retrieval, and answer generation stay in the EU. The conversation is not transferred to a US-owned AI model.

Read about privacy
Encrypted in transit and at rest

  1. The customer asks

    The question arrives directly from the chat on your website.

    Can I collect my order from a store?

    Encrypted in transit and at rest

  2. Aihio finds the right guidance

    Aihio compares the question with your company guidance and selects the source for the answer.

    Searching the knowledge base collecting an order from a store
    • Delivery options

      Home delivery and collection points

    • Store pickup

      Choose your preferred store as the pickup location at checkout.

      Selected as the answer source
    • Returns

      Return window and instructions

    Knowledge retrieval in Helsinki UpCloud

  3. Aihio answers from the source

    The answer is generated in the EU and the source remains visible to the customer.

    Yes. Choose your preferred store as the pickup location at checkout. We'll let you know when your order is ready.

    Source: Store pickup
    Answer generated in the EU Mistral does not retain conversations

Pricing

Start for free. Scale as you grow

Start on the free plan with no time limit or credit card. Upgrade only when your usage grows.

Free

0 €

For building, testing, and publishing your first agent.

Get started free
  • Basic models for testing
  • 50 message credits per month
  • 1 member
  • 50 documents in knowledge base

Starter

39 € / month

For a smaller site and regular customer use.

Start for free

Also includes everything in Free

  • 350 message credits per month
  • 1 500 documents
  • 2 members
  • Integrations
Most popular

Pro

189 € / month

For a growing team and active customer use.

Start for free

Also includes everything in Starter

  • 3 000 message credits per month
  • 3 000 documents
  • 3 members
  • Expanded analytics

Business

449 € / month

For higher usage, larger teams, and broader requirements.

Start for free

Also includes everything in Pro

  • 10 000 message credits per month
  • 6 000 documents
  • 5 members
  • Higher team limits

Monthly and annual prices and the complete feature comparison are available on the pricing page.

See all plans and comparison

Frequently asked questions

Questions before you start?

Didn't find your answer?

Contact us
What do I need to get started?
You need your website address and the content the answers should use. Aihio helps you find the pages, then lets you review the sources and test answers before publishing.
How do I add the chat widget to my website?
Aihio gives you a ready embed code that you can copy and paste into your website. If you prefer, you can ask Aihio for installation help.
How do I test and correct answers?
Before publishing, ask real customer questions and review each answer with its source in the same view. After launch, conversations reveal knowledge gaps, and you can save a corrected answer directly to the knowledge base.
What happens if the agent cannot answer?
The agent uses the fallback reply you define, and you can add the missing information to the knowledge base. On Pro, the conversation can be handed to human support. Otherwise, the agent directs the customer to your chosen contact channel.

Build it yourself. Bring in a partner when needed.

The whole platform is available from day one. Start without a sales call and ask for help only when you want it.

Start for free